All Systems Operational

About This Site

Obtain information regarding the status of GHX products, including alert messages from GHX. To subscribe for alert notifications, contact GHX Customer Care at (800)-968-7449, #1. Let them know you'd like to sign up for Status Alerts, and provide which products you use so that you only get messages that are relevant to your needs. See the list of products available for alert messages below.

Uptime over the past 90 days. View historical uptime.
My Exchange Provider ? Operational
90 days ago
99.0 % uptime
Today
G-Fax Operational
90 days ago
99.0 % uptime
Today
Exchange Transaction Processing ? Operational
90 days ago
99.0 % uptime
Today
Procure Operational
90 days ago
98.19 % uptime
Today
Procurement Suite Operational
90 days ago
99.0 % uptime
Today
CCXpert Operational
90 days ago
99.0 % uptime
Today
IBR (Intelligent Business Rules) Operational
90 days ago
99.0 % uptime
Today
eInvoicing Supplier Operational
eInvoicing Provider - Application ? Operational
90 days ago
99.0 % uptime
Today
NuVia Operational
90 days ago
99.0 % uptime
Today
Vendormate Credentialing Operational
90 days ago
99.0 % uptime
Today
Vendormate Vendor Manager Operational
90 days ago
99.0 % uptime
Today
Vendormate Contract Manager Xpert Operational
90 days ago
99.0 % uptime
Today
Vendormate Compliance Document Manager Operational
90 days ago
99.0 % uptime
Today
MetaTrade Operational
90 days ago
99.0 % uptime
Today
My Exchange Website ? Operational
90 days ago
99.0 % uptime
Today
Registration Center Operational
90 days ago
99.0 % uptime
Today
Web Direct Operational
Health conneXion ? Operational
90 days ago
99.0 % uptime
Today
GUDID Submission System ? Operational
90 days ago
99.0 % uptime
Today
Market Intelligence Operational
90 days ago
99.0 % uptime
Today
Provider Intelligence Operational
90 days ago
99.0 % uptime
Today
CPlus 4.0 Operational
90 days ago
99.0 % uptime
Today
Oracle Operational
90 days ago
99.0 % uptime
Today
Infor Operational
90 days ago
99.0 % uptime
Today
Workday Operational
90 days ago
99.37 % uptime
Today
Prodigo Operational
90 days ago
99.38 % uptime
Today
Syft ? Operational
90 days ago
99.37 % uptime
Today
Prodigo Xchange Operational
90 days ago
99.38 % uptime
Today
Price Sync Operational
90 days ago
99.0 % uptime
Today
Order Trust Operational
90 days ago
99.0 % uptime
Today
Data Connect Operational
90 days ago
99.0 % uptime
Today
Supply Chain Analytics Operational
90 days ago
99.0 % uptime
Today
EU Exchange Operational
90 days ago
99.45 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
GHX: Upcoming Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Sep 11, 20:25 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:15 MDT
Scheduled - Dear GHX Customer,

GHX will be conducting system maintenance on September 11, 2024 at 8:15 pm MT. This maintenance will optimize performance and will not result in any application downtime.

As a reminder, GHX Customer Care resources are available 24x7. They can be reached at support@ghx.com or by calling 1-800-Your-GHX (1-800-968-7449).

Thank you,
GHX Customer Care
Aug 27, 17:40 MDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
GHX eInvoicing Advanced Application Maintenance Notice - September 6, 2024
Completed - The scheduled maintenance has been completed.
Sep 6, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 18:00 MDT
Scheduled - Dear GHX Customer,

GHX will be performing a system update to the eInvoicing Application on Friday, September 6th starting at 6:00 PM Mountain Time.

This update window is expected to last approximately 4 hours, ending on Friday, September 6th at approximately 10:00 PM Mountain Time.

During this timeframe, users will not have access to the eInvoicing Application until the maintenance and system enhancements are complete.

Detailed release notes are published in the GHX Release Notes Library (link below). You can also access the release notes from the product help system, which can be accessed from within the eInvoicing application.

Important Links:
GHX Release Notes Library - https://help.ghxuniversity.com/releasenotes/eInvoicingProviders/List.htm.

Thank you,

GHX Customer Care
Sep 5, 13:07 MDT
Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
GHX Notification: Procure Application
Resolved - Dear GHX Procure Users,

The issue that was impacting your access to product catalogs has been resolved. Catalog items are available for normal use as needed.

GHX teams identified an unexpected file of significant size that was impacting the timely processing of catalog file data. We have cleared the file-processing channels and adjusted load-management systems, restoring normal functions within the Procure application.
 
As always, we are here to answer your questions and address any further concerns. Please don’t hesitate to contact the GHX Customer Care team at 1-800-YOUR-GHX (968-7449). You can also submit a service request online via the "Customer Support" tab on the GHX Community at www.ghx.com/community.

GHX is committed to facilitating reliable supply chain transactions for the healthcare community. We understand the critical role we play in your business operations and sincerely apologize for any inconvenience this issue has caused you.

Thank you,
GHX Customer Care
Sep 3, 09:00 MDT
Identified - Dear GHX Procure Users,


GHX teams have identified an issue causing items to not display in catalogs in the Procure application. Users may encounter an error message indicating that "Product Catalog is Temporarily Unavailable."

Teams are working to resolve the issue as quickly as possible; we will continue to provide updates until it is fully resolved.

As always, we are here to answer your questions and address any further concerns. Please don’t hesitate to contact the GHX Customer Care team at 1-800-YOUR-GHX (968-7449). You can also submit a service request online via the "Customer Support" tab on the GHX Community at www.ghx.com/community.

GHX is committed to facilitating reliable supply chain transactions for the healthcare community. We understand the critical role we play in your business operations and sincerely apologize for any inconvenience this issue has caused you.

Thank you,
GHX Customer Care Team
Sep 3, 08:12 MDT
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage